Not Authorized (Fullerton Affiliation Error)
There are 3 things to check for:
- Is the issue systemwide or user-specific?
- Does the user have an account in Curriculog?
- Does the user have the security role enabled?
1. Is the issue systemwide or user-specific?
- Use a different browser and log in to Curriculog to attempt to replicate the error.
- If the error is systemwide, contact [email protected].
- If the error is user-specific, move on to the next section.
2. Does the user have an account in Curriculog?
- Check the 'Accounts' tab in Curriculog when in Administrator mode.
- If the user has an account and it is marked 'Active', it is likely a security role issue.
- If the user does not have an account, an IT Access Request Form (Campus Solutions) is needed.
3. Does the user have the security role enabled?
- With the user's CWID, run the query: PT_SEC_USER_ROLES.
- If the user does not have the role, an IT Access Request Form (Campus Solutions) is needed.
0 Comments
Add your comment