Canceling or Deleting an Event on a Campus Calendar
This article covers how authorized users can cancel an event published on a campus calendar, cancel a one or more occurrences of a repeating event that has been published, or delete an event that has been saved as Tentative in 25Live.
These instructions assume you have already added the event to 25Live and saved it as Tentative or Confirmed.
1. Log in to 25Live.
2. Locate the event that you want to cancel and click on it to open it.
There are several places where you can look up an event in 25Live:
- Use the Search Events box in the Quick Search.
- If you have created and starred an event search for your calendar(s), you can access it under Your Starred Event Searches.
- Your Upcoming Events will have access to all of the events that you have scheduled and/or requested.
- Your Starred Events will show any events that you starred.
- Click Go to Search for more search options.
Once an event has been saved as confirmed and published to a campus calendar, you should edit the event information to indicate the event has been canceled so the cancellation information appears on the campus calendar(s).
However, if you need to have a published event deleted from 25Live, email [email protected].
1. Click Edit Event.
2. Add the word CANCELED to the Event Title for Published Calendars field.
You may also enter "CANCELED" in front of the Event Name, although you may not have enough characters to be able to do so.
Enter the word "CANCELED" at the beginning of the Event Title for Published Calendars.
3. Add a notation at the top of the Event Description indicating that the event has been canceled. Then click Save.
- Enter a notation about the cancellation at the top of the event description. Be sure to include any other relevant information such as if the event will be rescheduled or ticket refund information.
- Then click Save.
4. You're done! Within 20 minutes, the updated event information should appear on the campus calendar(s).
5. After the event date has passed, you can return to 25Live and change the Event State to Cancelled if you wish.
This is not a necessary step but if you wish to remove a canceled event from the campus calendars, we recommend you only do so after the event date has passed.
- After the event date has passed, you can return to the Event information screen and click on the Event State drop-down menu.
- Select Cancelled.
Within 20 minutes, the event will be removed from the campus calendar(s).
Once a repeating event has been saved as Confirmed and published to a campus calendar, you should edit the event information to indicate when one or more occurrences have been canceled so the cancellation information appears on the campus calendar(s).
1. Click Edit this Event.
2. Scroll down to the Repeating Pattern section and click on View All Occurrences.
3. Scroll down the All Date Occurrences list. For each occurrence that you want to cancel, type CANCELED in the Comment field along with any other comments about the cancellation. Then click Close.
Do NOT change the Status of an occurrence to Cancelled as this will remove the occurrence from the campus calendar(s) completely rather than providing cancellation information.
- Enter cancellation information in the Comment field for each occurrence that you want to mark as canceled.
- Then click Close.
4. Click Save to save your changes.
5. You're done! Within 20 minutes, the updated event information should appear on the campus calendar(s).
6. After the event date has passed, you can return to 25Live and change the Status of the canceled occurrence(s) to Cancelled if you wish.
This is not a necessary step but if you wish to remove a canceled occurrence from the campus calendars, we recommend you only do so after the event date has passed.
- After the event date has passed, you can return to the All Date Occurrences screen to mark the canceled occurrence(s) as Cancelled in the Status field.
- Then click Close.
6.1. Click Save to save your changes.
After you click Save, the canceled occurrences will no longer appear on any of the campus calendar(s) although they will be in 25Live.
Events that are saved as Tentative can be deleted by authorized users.
1. Click on More Actions.
2. Click Delete Event.
3. Click On under Delete Mode.
4. Click Delete Event.
5. Click OK to confirm you want to delete the event.
6. You're done! The event no longer appears in 25Live.
Only the 25Live administrator can delete events that have been Confirmed and published. You can change the event state to "Cancelled" in order to remove it from the published calendar, but you will then need to email [email protected] to have the event deleted from 25Live.
You should only delete confirmed/published events in 25Live that are duplicates.
You should NOT delete published events in 25Live when the event has been canceled. Use the steps above under Canceling an Event to update the event information to indicate it has been canceled.
1. Click on the Event State drop-down menu and select Cancelled.
- Click on the Event State drop-down menu.
- Select Cancelled.
2. A pop-up window will ask you to confirm you want to cancel the event. Click OK.
3. Once the event is canceled, email [email protected] with the event details and ask them to delete the event from 25Live.
Email [email protected] with the event details and ask them to delete the event from 25Live.
Need More Help?
Please contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance with 25Live.