Downloading and Printing Excel Files

This article contains instructions for downloading and printing Excel files from the Faculty Homepage, as well as tips for troubleshooting common issues that may occur while attempting to do so.

To access the campus portal, please use:
PC: Chrome, Firefox, or Microsoft Edge
Mac: Safari, Chrome, or Firefox

Expand or collapse content Downloading Excel files from the Portal

If information is available to download as an Excel file, a spreadsheet button will appear on the page.

Examples of where this button appears includes Class Roster, Grade Roster,

Spreadsheet icon magnified

1. Click the spreadsheet icon.

Spreadsheet "download to Excel" icon

2. Click the "Download" option. The exact wording will vary depending on what page you're on/what information you're exporting.

Download options menu

3. Depending on your web browser, you may have to choose whether you want to open the file now or save it to your computer. Click OK after making your choice.

Download dialog
  1. Choose Save File to export the information as an Excel file and download it to your computer.
  2. Click OK.

Troubleshooting:

Expand or collapse content PC Users
Expand or collapse content Nothing happens after clicking on the Excel icon

If you click on the Excel icon and nothing happens, you may have a pop-up blocker issue. Many users have the pop-up blocker turned on as a security feature. In order to successfully download an Excel spreadsheet from the campus portal, first disable your pop-up blocker.

Expand or collapse content Excel file displays as an HTML document instead of opening in Excel

1. Open Windows Settings.

Windows 11 start menu

A. Open your Start menu by clicking the Windows icon.
B. Click on the gear icon to open Settings.

2. Click Apps. Then, click on Default apps. 

Windows 11 apps settings
  1. Select Apps from the list of options on the left side of the window.
  2. Select Default apps. 

3. Type .xls into the Set a default for a file type or link type search field, then select .xls from the search results. 

File type search
  1. In the search bar under Set a default for a file type or link type, enter .xls.
  2. Select .xls from the search results.

4. If Excel is not the app associated with the .xls file type, click on the app tile. 

Microsoft Edge app tile

5. Select Excel from the dialog box. Then, click Set default.

Default app selection dialog box
  1. Select Excel from the list of options.
  2. Click Set default.

6. Confirm that Excel has been set as the default app for .xls files.

Excel app tile
Expand or collapse content File Format and Extension Don’t Match error

1. Click Yes to open the file.

In general, you should verify the source of the file first before opening it. Excel files from the portal are safe. The issue stems from compatibility issues between the file and the version of Excel being used.

file format and extension don't match error
Expand or collapse content Mac Users
Expand or collapse content Configuring pop-up blockers for Mac (Safari and Firefox)

If you click on the Excel icon and nothing happens, you may have a pop-up blocker issue. Many users have the pop-up blocker turned on as a security feature. In order to successfully download an Excel spreadsheet from the campus portal, first disable your pop-up blocker.

Expand or collapse content File Format and Extension Don’t Match error

1. Click Yes to open the file.

In general, you should verify the source of the file first before opening it. Excel files from the portal are safe. The issue stems from compatibility issues between the file and the version of Excel being used.

file format and extension don't match error on Mac

If you have performed any of these configuration changes outlined in the following pages and still experience issues, please clear your cache and cookies and close all browser sessions.

Need More Help?

Contact the IT Help Desk at [email protected] or 657-278-7777 for additional assistance.