I attended over a decade ago and I need to order official transcripts. Please advise how I can proceed.
I do have my CWID

Thank you for your question, Claudia. There are a couple of ways you can go about ordering official transcripts, which you can read about on the CSUF Records Office website at: http://records.fullerton.edu/services/transcripts.php

Hello, I have a question about sending initial official transcripts. I received an email telling me to send these initial transcripts because it appears in my "To-Do List" but for my Student Homepage, this request is not present. Does this mean CSUF has received them and is no longer a part of the "To-Do List." I have no indication whether I have completed the request or not.

Hi Arturo! It’s possible that you received a mass email and no longer have to submit transcripts as the item has been removed from your To-Do List. However, please be aware that the team monitoring this article is not affiliated with an office that receives transcripts nor have we seen the email you’re referring to, so we cannot confirm if the transcripts have been received or not. The safest option to check the status of this request would be to get in touch with the office that sent you the email (presumably Admissions). The Admissions Office can be reached via their online contact form at: http://admissions.fullerton.edu/contact.php

I cannot access my student home page. It will not let me view any of the options when I open this page.

Hi Ariana! I'm sorry you're having trouble with the Student Homepage. It may be related to the upgrade that took place this past weekend. Please try to clear your cache and see if that helps with the problem. We have instructions on how to do so at https://csuf-erp.screenstepslive.com/m/70023/l/1550636-clearing-browser-history-cache-and-cookies

If that doesn't work, you can contact the Student Helpdesk. Their contact information is in the Need More Help section of this article.

I don't have any appointment to register my classes.
I have student transfer.
Can you help me?

Hi Briseida! Please reach out to the Records Office at 657-278-7601 for assistance.

What happens if your transcripts don’t get there on time ? But you are an early acceptances student . Please let me know thank you .

Hi Salma! Please contact the Office of Admissions to inquire about this. You can find their contact at: http://admissions.fullerton.edu/contact.php

Hello, I have already admitted to Cal State Fullerton. So I was trying to register for classes begin on August, 2023. I got into my student portal, click manage class, search some classes. But I cannot select classes to register. The class is not available to click to enroll in.
Is this not working because I still have to do lists? There are high school final transcript and orientation information. I already requested the final transcript to Cal State Fullerton. But how can I complete the orientation fastly?

Hi Jake! Usually new students register at orientation. You can learn more about registering for orientation at: https://www.fullerton.edu/orientation/new-student/index.php

Hello, I am trying to get accepted, and my to-do list is saying 0 tasks. Does this mean they have received them?

Hi Crystal! I'm not sure I understand your question. If you're a prospective student, you may want to contact Admissions to inquire into your admission status. Their contact information can be found at: https://admissions.fullerton.edu/contact.php

Sorry i didn't word my question correctly...I meant to ask, my task in my student portal says o. Does that mean they have received my transcripts? I just recently ordered them.

Hi Crystal! Sorry, I don't have an answer to that since I don't work in Admissions and don't have the ability to check what documents they've received. You can reach out to Admissions at: https://admissions.fullerton.edu/contact.php

Hello, how do I authorize the release of student financial aid information?

Hi Kion! Here's a guide on how you can authorize the release of your records: https://csuf-erp.screenstepslive.com/m/70025/l/1353562-authorization-to-release-records

I have the problem with create account. How you can help me

Hi Phi! Applicants can set up their account when they log in to the campus portal for the first time. Here's a guide that goes over those steps: https://csuf.screenstepslive.com/m/67012/l/1256658-students-accessing-the-campus-portal-for-the-first-time

If you need additional assistance, please reach out to the Student Helpdesk at [email protected] or 657-278-8888 for technical support.

The "TO DO" does not say where / email address of who we should send the transcript to! Where do i send it?

Hi Kam! That might depend on what program you're applying to. Please reach out to the Admissions Office at [email protected] to verify where your transcripts should be sent.

the people soft page keeps appearing when trying to look at my student homepage I have already cleared my cache what do I do?

Hi Citlalli! There was scheduled maintenance on Thursday from 7pm to 10 pm, which caused a portal outage. You can check the status of campus IT services at: https://titans.service-now.com/services/status.do

You should be able to access the portal now. If you still get the Oracle PeopleSoft page after clearing your cache and trying different browsers, please contact the Helpdesk at [email protected] or 657-278-8888.

Hello,
I am Kaumil Gadhia. I created my account in Fall 2024 and now I got readmit in Spring 2025 and also I got same CWID code. So do I need to create my new account on Fullerton portal or can I use pre-existing account for accessing new information of Spring 2025 term?

Hi Kaumil! Your pre-existing account should still work since it hasn't been very long since you created it. If you experience issues logging in, please contact the Student IT Help Desk at [email protected] or 657-278-8888 and they can help reset your password or identify if you need to create a new account.

I was trying to log into my student homepage through my CSUF portal but facing some issues. I also emailed at [email protected]. Please help me out. Thanks

Hi Huy! Parts of the campus portal were down over the weekend for updates. Maintenance has been completed so you should be able to access your Student Homepage now.

I am unable to access the student homepage as nothing shows up in the titan online widget nor when i open the Peoplesoft Apps.

Hi Yahya! It might be a browser issue. You can try switching browsers or clearing your cache to see if that resolves the issue. We have instructions on how to clear your cache at: https://csuf.screenstepslive.com/m/48642/l/441851-clearing-browser-history-cache-and-cookies

If that doesn't help, you can reach out to the Helpdesk for assistance at [email protected] or 657-278-8888.