TitanNet Student Guide (Navigate)
This guide walks the student through general navigation and basic functions of TitanNet (Navigate).
Navigate Student Features
![Navigate Student app](https://media.screensteps.com/image_assets/assets/004/734/831/original/naigate_student.png)
Why use Navigate Student?
- This secure app is equipped to customize its alerts to you according to your class standing, needs and interests. Its content is tied directly to your CSUF accounts
- You may make, view and cancel appointments with advisors and other resource areas directly through the app
- Find your way to specific offices, buildings and most every on-campus service through live, GPS navigation on foot
- Connect with other students in your classes via the study buddy component
- View your daily automated “to-do” list so that you always meet deadlines, know what is coming up on campus, and plan ahead
- Navigate Student is not a chatbot. Instead, it will send nudges on your mobile device to alert you to:
- Events appropriate for your interests or major
- Registration, add/drop, payment and other important deadlines
- holds on your account
- other helpful reminders
- Nudges are accompanied by links and navigation to ensure you find what you need!
Accessing and Using TitanNet
Step 1:
Login to Campus Portal and access your Student Homepage.
View step-by-step instructions on accessing your Student Homepage.
Step 2:
Click on TitanNet Student.
TitanNet will open in a new window
Step 1:
Click on the Type of appointment drop-down caret
Step 2:
Select the appropriate option by clicking on the radial dial
![Arrow pointing to options](https://media.screensteps.com/image_assets/assets/004/387/520/original/a2.jpg)
Step 3:
Click on the Service drop-down caret
![Arrow pointing to Service drop-down caret](https://media.screensteps.com/image_assets/assets/004/387/521/original/a3.jpg)
Step 4:
Select the appropriate option by clicking on the radial dial
Step 5:
The system will default to today's date
To change the date, click on the Pick a Date drop-down caret
![Arrow pointing to Pick a date drop-down caret](https://media.screensteps.com/image_assets/assets/004/387/523/original/a5.jpg)
Step 6: (Optional)
You can change the month by clicking on the forward/backward arrows
![Highlight of back and forward arrows](https://media.screensteps.com/image_assets/assets/004/387/524/original/a6.jpg)
Step 7:
Select the preferred date
![Highlight of calendar](https://media.screensteps.com/image_assets/assets/004/387/525/original/a7.jpg)
The page will refresh to show appointment options:
A) You can start over by clicking on the Start Over link
B) You can change the date by utilizing the calendar
Step 8:
Use the scroll bar (if necessary), select a time under your preferred date
Click on the time bubble to select
Meeting Types are a new feature in TitanNet Student!
Many appointments now have the option to schedule as In-Person or Virtual/Online
Step 9:
Click the How would you like to meet? drop-down caret or click in field to select the appropriate choice.
![Highlight of How you would like to meet option](https://media.screensteps.com/image_assets/assets/004/670/429/original/meeting_types.png)
Note: Some departments offer both In-Person and Virtual/Online, while others may only provide one Meeting Type.
Step 10:
The page will refresh for you to review and confirm
Review the appointment details
Step 11: (Optional)
Enter any comments you have for your appointment
Step 12:
Enter your phone number if you would like a text reminder
![Arrow pointing to Phone number field](https://media.screensteps.com/image_assets/assets/004/387/534/original/a13.jpg)
Step 13:
Click the Schedule button to submit
![Arrow pointing to Schedule button](https://media.screensteps.com/image_assets/assets/004/387/535/original/a14.jpg)
The page will refresh to show your appointment has been scheduled
![Appointment Scheduled screen](https://media.screensteps.com/image_assets/assets/004/387/546/original/a15.jpg)
Step 14: (Optional)
Click on the View Appointments button to view any appointments you have
![Highlight of View Appointments button](https://media.screensteps.com/image_assets/assets/004/387/675/original/a16.jpg)
Step 15: (Optional)
Click on the Schedule Another Appointment button to schedule additional appointments
![Highlight of Schedule Another Appointment button](https://media.screensteps.com/image_assets/assets/004/387/547/original/a17.jpg)
Step 1:
Click on the Appointments link
![Highlight of Appointments tab](https://media.screensteps.com/image_assets/assets/004/394/015/original/c0.jpg)
Step 2:
Click on the Upcoming tab to see your appointments
![Arrow pointing to Upcoming link](https://media.screensteps.com/image_assets/assets/004/394/016/original/c1.jpg)
Step 3: (Optional)
You can edit the appointment instead of cancelling it by clicking the edit link
![Arrow pointing to edit link](https://media.screensteps.com/image_assets/assets/004/394/017/original/c2.jpg)
Step 4:
To cancel the appointment, click the Cancel Appointment link
![Arrow pointing to Cancel Appointment link](https://media.screensteps.com/image_assets/assets/004/394/018/original/c3.jpg)
Step 5:
Click the Reason drop-down caret
![Arrow pointing to Reason drop-down caret](https://media.screensteps.com/image_assets/assets/004/394/019/original/4.jpg)
Step 6:
Select the appropriate reason
![Arrow pointing to Reason options](https://media.screensteps.com/image_assets/assets/004/394/021/original/c4.jpg)
Step 7:
If Other is selected, please leave a comment as to the general reason for cancelling
![Arrow pointing to Comments field](https://media.screensteps.com/image_assets/assets/004/394/022/original/c5.jpg)
Step 8:
Click the Mark as Cancelled button
![Arrow pointing to Mark as Cancelled button](https://media.screensteps.com/image_assets/assets/004/394/044/original/c6.jpg)
Step 9:
Click the Exit button
![Arrow pointing to Close button](https://media.screensteps.com/image_assets/assets/004/394/026/original/c8.jpg)
Mobile
Step 1:
Find the Navigate Student app via the respective app store or QR Code:
B) QR Code
![QR Code for Navigate app](https://media.screensteps.com/image_assets/assets/004/393/659/original/thumbnail_QR_CODE.png)
Step 2:
Download the app
(App store sample shown below)
![Navigate Student app](https://media.screensteps.com/image_assets/assets/007/636/985/original/8364d5d0-e09c-465a-af4b-7546c5074f1b.png)
Step 3:
After opening the app, type in 'Fullerton' to find California State University, Fullerton and select it
![Navigate school search screen](https://media.screensteps.com/image_assets/assets/007/636/986/original/8b9f9bdc-955c-4b09-8ef8-fd73d5d8b081.png)
Step 4:
Tap the 'Login with your school account' button
![Arrow pointing to Login with your school account button](https://media.screensteps.com/image_assets/assets/007/636/989/original/d6d3178b-100c-41bd-a2ea-edbd841b50b9.png)
Step 5:
Enter your campus username and password. Then click Login. You'll also be prompted to authenticate with Duo.
New to Duo?
![portal login](https://media.screensteps.com/image_assets/assets/007/636/990/original/40cd390c-0ef2-417b-82f8-90ad88e53d7b.png)
Step 6:
Tap the I Accept Terms of Use button
![Decline, I accept button](https://media.screensteps.com/image_assets/assets/004/390/715/original/m5.jpg)
Step 7: (Recommended)
Tap on the Next button to take a tour of the app
![Arrow pointing to Next button](https://media.screensteps.com/image_assets/assets/004/390/718/original/m6.jpg)
Step 8: (Optional)
Tap the Allow Push Notifications buttons
This will help ensure you receive important communications
![Arrow pointing to Allow Push Notifications button](https://media.screensteps.com/image_assets/assets/004/390/720/original/m8.jpg)
Step 9:
Tap the Submit button
![Arrow pointing to Submit button](https://media.screensteps.com/image_assets/assets/004/390/722/original/m10.jpg)
You will be taken to the home screen
![Home screen](https://media.screensteps.com/image_assets/assets/004/390/723/original/m11.jpg)
Menu button:
Tapping on the menu button will bring up the navigation icons
![Arrow pointing to navigation button](https://media.screensteps.com/image_assets/assets/004/392/000/original/a18.jpg)
Navigation icons
![Navigation icons](https://media.screensteps.com/image_assets/assets/004/391/999/original/a17.jpg)
Step 1:
Tap the following fields to select the appropriate option:
A) Type of support
B) Service
![New Appointment screen highlighting Type of appointment and service](https://media.screensteps.com/image_assets/assets/004/391/983/original/a1.jpg)
Your selections will show above the field after selected
![Type of appointment and service populated fields](https://media.screensteps.com/image_assets/assets/004/391/984/original/a2.jpg)
Step 2:
The date will default to today's date
![Arrow pointing to Pick a Date field](https://media.screensteps.com/image_assets/assets/004/391/985/original/a3.jpg)
Tap the drop-down caret to select another date if needed
![Pick a Date drop-down caret](https://media.screensteps.com/image_assets/assets/004/391/986/original/a4.jpg)
Step 3:
Tap the Find Available Time button to select a time
![Arrow pointing to Find Available Time button](https://media.screensteps.com/image_assets/assets/004/391/987/original/a5.jpg)
Step 4: (Optional)
You can tap on the calendar to change the date if needed
![Arrow pointing to calendar icon](https://media.screensteps.com/image_assets/assets/004/391/988/original/a6.jpg)
If you want to change the date, you can use the back / forward arrow to change the month
![Arrow pointing to forward and back buttons](https://media.screensteps.com/image_assets/assets/004/391/989/original/a7.jpg)
Step 5:
Tap on the Staff field tp search and select a Staff member you would like to meet with
![Arrow pointing to Staff field](https://media.screensteps.com/image_assets/assets/004/391/990/original/a8.jpg)
Step 6: (Optional)
Tap the Where? field to select a location
![Arrow pointing to Where (location) field](https://media.screensteps.com/image_assets/assets/004/391/991/original/a9.jpg)
Step 7 (Optional)
Tap on the Course field to specify a course
![Arrow pointing to Course field](https://media.screensteps.com/image_assets/assets/004/391/992/original/a10.jpg)
Step 8:
Select an appropriate time by tapping on a time bubble
![Arrows pointing to time options](https://media.screensteps.com/image_assets/assets/004/391/993/original/a11.jpg)
Step 9:
Review the information provided in the Review Detail screen
![Arrow pointing to Review Details screen](https://media.screensteps.com/image_assets/assets/004/391/994/original/a12.jpg)
Step 10:
Tap the Schedule button
![Arrow pointing to Schedule button](https://media.screensteps.com/image_assets/assets/004/391/995/original/a13.jpg)
The screen will refresh to show your appointment was scheduled
![Success screen](https://media.screensteps.com/image_assets/assets/004/391/996/original/a14.jpg)
Step 11: (Optional)
Tap the View Appointments to view any appointments you have
![Arrow pointing to View Appointments button](https://media.screensteps.com/image_assets/assets/004/391/997/original/a15.jpg)
Step 12: (Optional)
Tap on the Schedule Another Appointment button to schedule additional appointments
![Arrow pointing to Schedule Another Appointment button](https://media.screensteps.com/image_assets/assets/004/391/998/original/a16.jpg)
Need More Help?
Contact the Student IT Help Desk at [email protected] or 657-278-8888 for additional assistance.