TitanNet Student Guide (Navigate)

This guide walks the student through general navigation and basic functions of TitanNet (Navigate).

Navigate Student app

Why use Navigate Student?

  • This secure app is equipped to customize its alerts to you according to your class standing, needs and interests. Its content is tied directly to your CSUF accounts
  • You may make, view and cancel appointments with advisors and other resource areas directly through the app
  • Find your way to specific offices, buildings and most every on-campus service through live, GPS navigation on foot
  • Connect with other students in your classes via the study buddy component
  • View your daily  automated “to-do” list so that you always meet deadlines, know what is coming up on campus, and plan ahead
  • Navigate Student is not a chatbot. Instead, it will send nudges on your mobile device to alert you to:
    • Events appropriate for your interests or major
    • Registration, add/drop, payment and other important deadlines
    • holds on your account
    • other helpful reminders
    • Nudges are accompanied by links and navigation to ensure you find what you need!

Accessing and Using TitanNet

How to Login to TitanNet

Step 1: 

Login to Campus Portal and access your Student Homepage.

View step-by-step instructions on accessing your Student Homepage.

Step 2:

Click on TitanNet Student.

Student Homepage with TitanNet Student highlighted

TitanNet will open in a new window

General Navigation
Home Page
Navigate home page

Explore Link

The Explore link will redirect you back to the navigation panel

Arrow pointing to tab navigations

Planner Link

More information coming soon

Arrow pointing to  Planner link

To Dos

You can access To Dos from your home page

Highlight of To-Do line

Step 1:

Click on the View Details link to see more information

Arrow pointing to View Details link

Step 2:

You can filter your list by clicking on the cylinder icon

Arrow pointing to filter icon

Step 3:

To drill down and see specific To Do details, click the View Details link

Arrow pointing to View Details link

Step 4:

Click the activity link to start a To-Do item

Arrow pointing to action button

Step 5: (Optional)

If you want to remove an item from view, click the Hide button

Arrow pointing to Hide button

Events

You can also access events from your home page

Arrow pointing to Events line

Step 1:

Click on the View Details link to see a list of events

Arrow pointing to View Details link

Each event may have further information and links listed within it

Sample event overview

Tabs

To-Dos and Events

Step 1:

Click on the To-Dos and Events link

To-Dos and Events

The page will open to show To-Do items

To-Do list

Step 2:

Click on the View Details link to see more information

Arrow pointing to View Details link

The page will open to show To-Do item details

Sample To-Do details

Each To-Do item will have information or links to accomplish a specific task

Arrow pointing to action button
Arrow pointing to action button
Appointments

Step 1:

Click on the Appointments link

Appointments

Step 2:

Click on the Type of appointment drop-down caret

Arrow pointing to Type of appointment drop-down caret

Step 3:

Select the appropriate option by clicking on the radial dial

Arrow pointing to options

Step 4:

Click on the Service drop-down caret

Arrow pointing to Service drop-down caret

Step 5:

Select the appropriate option by clicking on the radial dial

Arrow pointing to drop-down options

Step 6:

The system will default to today's date

To change the date, click on the Pick a Date drop-down caret

Arrow pointing to Pick a date drop-down caret

Step 7: (Optional)

You can change the month by clicking on the forward/backward arrows

Arrow pointing to back and forward buttons

Step 8:

Select the preferred date

Arrow pointing to calendar

The page will refresh to show appointment options:

A) You can start over by clicking on the Start Over link

B) You can change the date by utilizing the calendar


Arrow pointing to New Appointment overview

Step 9:

Use the scroll bar (if necessary), select a time under your preferred date

Arrow pointing to New Appointment options

Click on the time bubble to select

Arrow pointing to time option selected

Step 10:

The page will refresh for you to review and confirm

Review the appointment details

Arrow pointing to Review appointment details

Step 11:

Enter any comments you have for your appointment

Arrow pointing to comments field

Step 12:

Enter your phone number if you would like a text reminder

Arrow pointing to Phone number field

Step 13:

Click the Schedule button to submit

Arrow pointing to Schedule button

Step 14:

The page will refresh to show your appointment has been scheduled


Confirmation screen

Step 15:

Click on the View Appointments button to view any appointments you have

Highlight of View Appointments button

Step 16:

Click on the Schedule Another Appointment button to schedule additional appointments

Highlight of Schedule Another Appointment button
Study Buddies

Step 1:

Click on the Study Buddies link

Study Buddies

Step 2:

Click the View Available Groups button

Arrow pointing to View Available Groups button

Step 3:

Click the Join button for the group(s) you would like to join

Arrow pointing to Join buttons

Step 4:

Click the Yes or Nevermind button to confirm action


Arrow pointing to Yes  and Nevermind buttons

The page will refresh to show that you have joined a group

Study Buddy Group status screen

Step 5: (Optional)

To be notified of group status', such as when people join, click the Notification Settings link to set your preferences

Arrow pointing to Notification Settings link

Step 6: (Optional)

To leave a group, click the Leave Group button

Arrow pointing to Leave Group link
Messages

Step 1:

Click on the Messages link

Messages

The page will open to show any messages you may have

Messages screen

Step 2:

Click on the arrow to see message information

Messages details arrow

Step 3:

Read the message

Click the action button to resolve message request

Arrow pointing to Resolve Suggestion(s) link

Step 4: (Optional)

You can click on the red flag to denote its importance

Arrow pointing to Red flag icon
Notification Settings

Step 1:

Click the Messages link

Step 2:

Click on the Opt in to email notifications link to ensure you receive notification of important emails 

Arrow pointing to Opt in to email notifications link

Step 3:

If your phone number is not already listed, click the Edit link

Arrow pointing to Edit link

Step 4:

Review the settings to ensure they match your preferences

Arrow pointing to On / Off toggles

Step 5:

It is highly recommended to have Email set to On

Arrow pointing to Email setting
Holds

Step 1:

Click on the Holds link

Holds

If you have any holds, they will be listed here

Highlight of Hold item

Step 2:

Click on the View Details link to see more information about a hold

Arrow pointing to View Details link

The screen will refresh to show you the hold information

Hold Details page

Step 3: (Optional)

For your convenience, you can set an appointment from your Holds section

Click the View Details link to get started in setting an appointment

Arrow pointing to View Details link
Class Schedule

Step 1:

Click the Class Schedule link

Class Schedule

The page will open to show a List View of your class schedule

Sample course listing screen
My Major

Step 1:

Click on the My Major link

My Major

Step 2:

The page will open to show your major information

Click the View More Details link

Arrow pointing to View More Details link

Step 3: (Optional)

You can work on / edit your academic plan by clicking the Explore the academic plan link 

Arrow pointing to Explore the academic plan link

The page will refresh to show your academic plan 

Sample Academic Plan

Step 4: (Optional)

To learn more about Career data, click on the About our career data link

Arrow pointing to About our career data link

A window with more information will open for your review

About the Career Data screen

Step 5: (Optional)

You also have the following features available to you:

A) Take the major explorer

 Find majors and careers and talk with your advisor by clicking the corresponding View Details link

B) View your placement test results

View any placement test results by clicking the corresponding View Details link

C) Any questions?

Schedule an appointment with an advisor to ask any questions by clicking on the corresponding View Details link

Consider these options
Settings

Step 1:

Click on the Settings link

Settings

Step 2: (Optional)

Click on the Favorites link to see any items you have favorited

Arrow pointing to Favorites link

Throughout the site, you will see heart icons. Click the heart icon to favorite them

Arrow pointing to Favorites 'heart' icon
Appointments
Scheduling an Appointment

Step 1:

Click on the Type of appointment drop-down caret

Arrow pointing to Type of appointment drop-down caret

Step 2:

Select the appropriate option by clicking on the radial dial

Arrow pointing to options

Step 3: 

Click on the Service drop-down caret

Arrow pointing to Service drop-down caret

Step 4: 

Select the appropriate option by clicking on the radial dial

Arrow pointing to options

Step 5:

The system will default to today's date

To change the date, click on the Pick a Date drop-down caret

Arrow pointing to Pick a date drop-down caret

Step 6: (Optional)

You can change the month by clicking on the forward/backward arrows

Highlight of back and forward arrows

Step 7:

Select the preferred date

Highlight of calendar

The page will refresh to show appointment options:

A) You can start over by clicking on the Start Over link

B) You can change the date by utilizing the calendar

New Appointment page

Step 8:

Use the scroll bar (if necessary), select a time under your preferred date 

Arrow pointing to appointment time options

Click on the time bubble to select

Arrow pointing to selected time bubble option

Meeting Types are a new feature in TitanNet Student!

Many appointments now have the option to schedule as In-Person or Virtual/Online

Step 9:

Click the How would you like to meet? drop-down caret or click in field to select the appropriate choice.

Highlight of How you would like to meet option

Note: Some departments offer both In-Person and Virtual/Online, while others may only provide one Meeting Type.

Step 10:

The page will refresh for you to review and confirm

Review the appointment details

Arrow pointing to Review Appointment details

Step 11: (Optional)

Enter any comments you have for your appointment

Arrow pointing to comments field

Step 12:

Enter your phone number if you would like a text reminder

Arrow pointing to Phone number  field

Step 13:

Click the Schedule button to submit

Arrow pointing to Schedule button

The page will refresh to show your appointment has been scheduled

Appointment Scheduled screen

Step 14: (Optional)

Click on the View Appointments button to view any appointments you have

Highlight of View Appointments button

Step 15: (Optional)

Click on the Schedule Another Appointment button to schedule additional appointments

Highlight of Schedule Another Appointment button
Cancelling an Appointment

Step 1:

Click on the Appointments link

Highlight of Appointments tab

Step 2:

Click on the Upcoming tab to see your appointments

Arrow pointing to Upcoming link

Step 3: (Optional)

You can edit the appointment instead of cancelling it by clicking the edit link

Arrow pointing to edit link

Step 4:

To cancel the appointment, click the Cancel Appointment link

Arrow pointing to Cancel Appointment link

Step 5:

Click the Reason drop-down caret 

Arrow pointing to Reason drop-down caret

Step 6:

Select the appropriate reason

Arrow pointing to Reason options

Step 7:

If Other is selected, please leave a comment as to the general reason for cancelling

Arrow pointing to Comments field

Step 8:

Click the Mark as Cancelled button

Arrow pointing to Mark as Cancelled button

Step 9:

Click the Exit button

Arrow pointing to Close button

Mobile

Getting Started

Step 1: 

Find the Navigate Student app via the respective app store or QR Code:

A) App stores:

 Apple Store

Google Play

B) QR Code

QR Code for Navigate app

Step 2:

Download the app 

(App store sample shown below)

Navigate Student app

Step 3:

After opening the app, type in 'Fullerton' to find California State University, Fullerton and select it

Navigate school search screen

Step 4:

Tap the 'Login with your school account' button

Arrow pointing to Login with your school account button

Step 5:

Enter your campus username and password. Then click Login. You'll also be prompted to authenticate with Duo.

portal login

Step 6:

Tap the I Accept Terms of Use button 

Decline, I accept button

Step 7: (Recommended)

Tap on the Next button to take a tour of the app

Arrow pointing to Next button

Step 8: (Optional)

Tap the Allow Push Notifications buttons

This will help ensure you receive important communications

Arrow pointing to Allow Push Notifications button

Step 9:

Tap the Submit button

Arrow pointing to Submit button

You will be taken to the home screen

Home screen

Menu button:

Tapping on the menu button will bring up the navigation icons

Arrow pointing to navigation button

Navigation icons

Navigation icons
Mobile - Appointment

Step 1:

Tap the following fields to select the appropriate option:

A) Type of support 

B) Service 

New Appointment screen highlighting Type of appointment and service

Your selections will show above the field after selected

Type of appointment and service populated fields

Step 2:

The date will default to today's date

Arrow pointing to Pick a Date field

Tap the drop-down caret to select another date if needed

Pick a Date drop-down caret

Step 3:

Tap the Find Available Time button to select a time

Arrow pointing to Find Available Time button

Step 4: (Optional)

You can tap on the calendar to change the date if needed

Arrow pointing to calendar icon

If you want to change the date, you can use the back / forward arrow to change the month

Arrow pointing to forward and back buttons

Step 5:

Tap on the Staff field tp search and select a Staff member you would like to meet with

Arrow pointing to Staff field

Step 6: (Optional)

Tap the Where? field to select a location

Arrow pointing to Where (location) field

Step 7 (Optional)

Tap on the Course field to specify a course

Arrow pointing to Course field

Step 8:

Select an appropriate time by tapping on a time bubble

Arrows pointing to time options

Step 9:

Review the information provided in the Review Detail screen

Arrow pointing to Review Details screen

Step 10:

Tap the Schedule button

Arrow pointing to Schedule button

The screen will refresh to show your appointment was scheduled

Success screen

Step 11: (Optional)

Tap the View Appointments to view any appointments you have

Arrow pointing to View Appointments button

Step 12: (Optional)

Tap on the Schedule Another Appointment button to schedule additional appointments

Arrow pointing to Schedule Another Appointment button

Need More Help?

Contact the Student IT Help Desk at [email protected] or 657-278-8888 for additional assistance.