TitanNet Student Guide (Navigate)
This guide walks the student through general navigation and basic functions of TitanNet (Navigate).
Navigate Student Features
Why use Navigate Student?
- This secure app is equipped to customize its alerts to you according to your class standing, needs and interests. Its content is tied directly to your CSUF accounts
- You may make, view and cancel appointments with advisors and other resource areas directly through the app
- Find your way to specific offices, buildings and most every on-campus service through live, GPS navigation on foot
- Connect with other students in your classes via the study buddy component
- View your daily automated “to-do” list so that you always meet deadlines, know what is coming up on campus, and plan ahead
- Navigate Student is not a chatbot. Instead, it will send nudges on your mobile device to alert you to:
- Events appropriate for your interests or major
- Registration, add/drop, payment and other important deadlines
- holds on your account
- other helpful reminders
- Nudges are accompanied by links and navigation to ensure you find what you need!
Accessing and Using TitanNet
Step 1:
Login to Campus Portal and access your Student Homepage.
View step-by-step instructions on accessing your Student Homepage.
Step 2:
Click on TitanNet Student.
TitanNet will open in a new window
Step 1:
Click on the Type of appointment drop-down caret
Step 2:
Select the appropriate option by clicking on the radial dial
Step 3:
Click on the Service drop-down caret
Step 4:
Select the appropriate option by clicking on the radial dial
Step 5:
The system will default to today's date
To change the date, click on the Pick a Date drop-down caret
Step 6: (Optional)
You can change the month by clicking on the forward/backward arrows
Step 7:
Select the preferred date
The page will refresh to show appointment options:
A) You can start over by clicking on the Start Over link
B) You can change the date by utilizing the calendar
Step 8:
Use the scroll bar (if necessary), select a time under your preferred date
Click on the time bubble to select
Meeting Types are a new feature in TitanNet Student!
Many appointments now have the option to schedule as In-Person or Virtual/Online
Step 9:
Click the How would you like to meet? drop-down caret or click in field to select the appropriate choice.
Note: Some departments offer both In-Person and Virtual/Online, while others may only provide one Meeting Type.
Step 10:
The page will refresh for you to review and confirm
Review the appointment details
Step 11: (Optional)
Enter any comments you have for your appointment
Step 12:
Enter your phone number if you would like a text reminder
Step 13:
Click the Schedule button to submit
The page will refresh to show your appointment has been scheduled
Step 14: (Optional)
Click on the View Appointments button to view any appointments you have
Step 15: (Optional)
Click on the Schedule Another Appointment button to schedule additional appointments
Step 1:
Click on the Appointments link
Step 2:
Click on the Upcoming tab to see your appointments
Step 3: (Optional)
You can edit the appointment instead of cancelling it by clicking the edit link
Step 4:
To cancel the appointment, click the Cancel Appointment link
Step 5:
Click the Reason drop-down caret
Step 6:
Select the appropriate reason
Step 7:
If Other is selected, please leave a comment as to the general reason for cancelling
Step 8:
Click the Mark as Cancelled button
Step 9:
Click the Exit button
Mobile
Step 1:
Find the Navigate Student app via the respective app store or QR Code:
B) QR Code
Step 2:
Download the app
(App store sample shown below)
Step 3:
After opening the app, type in 'Fullerton' to find California State University, Fullerton and select it
Step 4:
Tap the 'Login with your school account' button
Step 5:
Enter your campus username and password. Then click Login. You'll also be prompted to authenticate with Duo.
New to Duo?
Step 6:
Tap the I Accept Terms of Use button
Step 7: (Recommended)
Tap on the Next button to take a tour of the app
Step 8: (Optional)
Tap the Allow Push Notifications buttons
This will help ensure you receive important communications
Step 9:
Tap the Submit button
You will be taken to the home screen
Menu button:
Tapping on the menu button will bring up the navigation icons
Navigation icons
Step 1:
Tap the following fields to select the appropriate option:
A) Type of support
B) Service
Your selections will show above the field after selected
Step 2:
The date will default to today's date
Tap the drop-down caret to select another date if needed
Step 3:
Tap the Find Available Time button to select a time
Step 4: (Optional)
You can tap on the calendar to change the date if needed
If you want to change the date, you can use the back / forward arrow to change the month
Step 5:
Tap on the Staff field tp search and select a Staff member you would like to meet with
Step 6: (Optional)
Tap the Where? field to select a location
Step 7 (Optional)
Tap on the Course field to specify a course
Step 8:
Select an appropriate time by tapping on a time bubble
Step 9:
Review the information provided in the Review Detail screen
Step 10:
Tap the Schedule button
The screen will refresh to show your appointment was scheduled
Step 11: (Optional)
Tap the View Appointments to view any appointments you have
Step 12: (Optional)
Tap on the Schedule Another Appointment button to schedule additional appointments
Need More Help?
Contact the Student IT Help Desk at [email protected] or 657-278-8888 for additional assistance.
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