Using the My Availability Tab and Personal Availability Link
On the Staff Home page, the My Availability tab contains the user's Available Times table and Personal Availability Link. This guide shows how staff/faculty in TitanNet can use the My Availability tab to access their Personal Availability Link and view/manage their hours of availability.
You need to have at least one available time set up in order for students to be able to schedule appointments with you.
Getting Started
Not sure how to access your Available Times and Personal Availability Link in TitanNet? View the Staff Home overview.
The My Availability tab displays a table of your existing available times and your Personal Availability Link.
- The Available Times table lists availabilities that you've created. It includes information about days, dates/times, location, purpose, care unit, whether or not the time has been added to your PAL, and meeting type (modality).
- Using the Actions menu you can add a new available time, copy a selected existing time, delete a selected time, add a selected availability to your Personal Availability Link, or remove a selected availability from your Personal Availability Link.
- Upcoming times will be denoted on your Available Times table. You can click Upcoming/Edit to make changes to the availability.
- Active times are listed on your Available Times table. You can click Edit to make changes to the availability.
- Inactive times are listed on your Available Times table in red and are denoted as inactive. You can click Inactive/Edit to make changes to and reactivate the availability.
- Your Personal Availability Link (PAL) is unique to you. If someone clicks on your PAL, they will be directed to the Schedule Appointment page with your information and available times prepopulated.
Available Times Table
1. To set up new availability, click Actions. Then, select Add Time.
- Click Actions to open the Actions menu.
- Select Add Time.
2. The Add Availability dialog box will open in a new window. Enter the details for your availability and then click Save.
If you select a range of dates for the availability to be active, the available time will automatically become inactive after the end date passes.
- Select what days you're available to meet.
- Enter the time that you want your availability to start.
- Enter the time that you want your availability to end.
- From the drop-down menu, select how long you want the availability to be active (e.g. forever, a range of dates, a particular term). If you do not select Forever from this menu, the availability will become inactive at the end of the period you enter.
- If you want this availability added to your personal availability link, place a check next to Add This Availability to Your Personal Availability Link?
- Select your availability type(s) (i.e. appointments, drop-ins, campaigns). You can choose multiple availability types.
- Select your meeting type(s) (e.g. in-person, virtual). You can choose multiple meeting types.
- Select a care unit. You must add at least one care unit.
- Select a location. You must add at least one location.
- Select a service. You can choose multiple services but need to add at least one.
- Enter a URL or phone number to be added to appointment notification/reminder emails. If you enter a URL, a clickable version of that link will appear on the appointment confirmation page for students with appointments during that availability.
- In the Special Instructions for Student box, include details about your office location, check-in procedures, what to bring/prepare, etc.
- If you wish to increase the maximum number of students per appointment, adjust the number using the drop-down menu. This value defaults to 1.
- Click Save.
3. The newly added availability will now appear in your Available Times table.
1. To edit an existing availability, click the Edit button next to the entry that you want to modify. The Add Availability dialog box will open in a new window where you can make changes to that timeslot.
- Click Upcoming/Edit to make changes to an available time that is scheduled to become active in the future.
- Click Edit to make changes to an existing active available time.
- Click Inactive/Edit to make changes to or reactivate a past availability.
2. Enter/modify the details for your availability and then click Save.
If you select a range of dates for the availability to be active, the available time will automatically become inactive after the end date passes.
If you're editing an inactive available time, the dates may appear greyed out but you can still make changes to them.
- Select what days you're available to meet.
- Enter the time that you want your availability to start.
- Enter the time that you want your availability to end.
- From the drop-down menu, select how long you want the availability to be active (e.g. forever, a range of dates, a particular term). If you do not select Forever from this menu, the availability will become inactive at the end of the period you enter.
- If you want this availability added to your personal availability link, place a check next to Add This Availability to Your Personal Availability Link?
- Select your availability type(s) (i.e. appointments, drop-ins, campaigns). You can choose multiple availability types.
- Select your meeting type(s) (e.g. in-person, virtual). You can choose multiple meeting types.
- Select a care unit. You must add at least one care unit.
- Select a location. You must add at least one location.
- Select a service. You can choose multiple services but need to add at least one.
- Enter a URL or phone number to be added to appointment notification/reminder emails. If you enter a URL, a clickable version of that link will appear on the appointment confirmation page for students with appointments during that availability.
- In the Special Instructions for Student box, include details about your office location, check-in procedures, what to bring/prepare, etc.
- If you wish to increase the maximum number of students per appointment, adjust the number using the drop-down menu. This value defaults to 1.
- Click Save.
1. To delete an availability, place a check next to the entry you want to delete. Then, click Actions.
- From your available times, select which availability you want to delete.
- Click Actions to open the Actions menu.
2. Select Delete Time. A prompt will open. Click OK to confirm that you want to delete the availability.
- Select Delete Time from the Actions menu.
- Click OK on the prompt.
Personal Availability Link (PAL)
A Personal Availability Link (PAL) is a permanent, unique link assigned to a staff/faculty user in TitanNet. The link is located in the My Availability Tab, underneath the Available Times table. Sending this link to a student simplifies the appointment scheduling process for them. When a student uses your PAL, they will be taken to the Schedule Appointment page where they will see the available times you have to meet. Certain appointment details will populate based on your settings, so the student will not have to fill out those details themselves.
You can share your PAL by pasting it into an email, including it in your email signature, or adding it to your website.
If you did not add an available time to your PAL, students will not be able to see it when they click your PAL.
You can easily add an availability to your Personal Availability Link if you forgot to do so initially. First, place a check next to that availability. Then, click Actions and select Add to My Personal Link.
- Place a check next to the time that you want to add to your Personal Availability Link.
- Click Actions to open the Actions menu.
- Select Add to Personal Link to add that time to your PAL, which will make it accessible to students who click your link.
Need More Help?
Contact the Helpdesk at [email protected] or 657-278-7777 for additional assistance.
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