My credit card information is invalid whenever I try to pay? My family members even let me use their credit cards but it keeps saying the information is invalid. Please help.

I'm trying to pay but where do I pay.

Hi Daniela and Veronica! Please contact Student Business Services for assistance at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c. You can also find information on making payments on their website: https://sbs.fullerton.edu.

I'm not getting the option to pay my $250 deposit

Hi Kevin! Make sure that you've turned off your pop-up blocker and have checked off the acknowledgement button in order to activate the payment option.

If you've done these and still don't get the option to pay your deposit, you can contact Student Business Services to inquire about payment. They can be reached at [email protected], (657) 278-2495, or by using their Live Chat feature at: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c.

Im not seeing the option to pay either, and it says payment deferred so does that mean that the payment was waived?

Hi Jordyn! Please contact Student Business Services for assistance at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c. They can give you more details about your specific account.

Ive accepted my offer but where do I pay the $250 enrollment deposit?

Hi Madison! Under the "Accept Admissions Offer" section of this article, steps 6-8 go over paying the deposit. You could also check the Financial Account section of your Student Homepage. If you still encounter issues, then you should contact Student Business Services for assistance at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c.

im not sure what else im able to do after my admission? it stated i needed to pay a fee but once i accepted it, it said that ive already accepted the admission for the current term

Hi Calvin! If you're not seeing the payment option and there are no charges due in the Financial Account section of your portal, you may want to reach out to Student Business Services at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c.

Hello. I have just accepted my offer and made my installment payment. I am still given the option to "accept" again. Does this mean I have to wait for the payment to process for this to change? Thank you.

Hi Dalia! If you were able to successfully go through the acceptance and payment process, then you are most likely in prematriculating status. It may take some time for everything to fully process.

Hello, I just accepted my offer and paid the enrollment fee, how do I sign up for orientation? It says only admitted applicants who accepted their admissions offer can register for orientation.

Hi, the option to pay my enrollment fee doesn't take me to pay. I also followed the instructions, but that does not work either. it takes me to a whole different page. what Can I do? Thank you.

Hello. Even though my admission says deposit deferral, is there any way to make sure that the application is fully complete by May 1st?

Hi Nicholas! Orientation registration isn't open yet for first-time freshmen. Keep an eye out on your student portal to-do list and http://www.fullerton.edu/orientation/ for information to come!

Hi Araceli! It sounds like you might have qualified for a deposit deferral. Students that qualify do not have to pay the deposit and will not have to go through Steps 5-8 of the acceptance process. After accepting, these students go into prematriculating status while the admission acceptance is being processed. After processing is complete, you should receive more information via your student portal and email.

Hi Ariana! You should be fine if you accept admission before the deadline. To check, you can reach out to Admissions or your major department--they will be able to look up your status and tell you whether you're pending (action needed), prematriculating (admission accepted and processing), or matriculating (processing completed).

Admissions can be reached at: http://admissions.fullerton.edu/contact.php
You can use the campus directory to search for your major department's contact: https://apps.fullerton.edu/directory

Hello, I am wondering if there is a fee waiver for the 250$ admission offer fee? If so how do I go about the whole process then?

Hello, I had a question when accepting. I have already accepted and said that my payment was deferred, but then I received an email saying that I had to pay. So I am a little confused.

Hi Celina! To my knowledge, deposit deferrals/waivers were determined at the time of application. You may want to reach out to Student Business Services at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c

Please remember that the deadline to accept admission is May 1 (unless you were admitted after April 15, then you get two weeks from the notification date to accept admission). Student Business Services is closed during the weekend.

Hi Briana! You might want to contact Student Business Services about the email you received. They can be reached at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c

What is a deposit deferral?

I wanted to accept my offer at cal state fullerton but I can't because it says to get rid of the popup blocker and I go to the website and it is off .I wanted to ask how do I accept my offer ?

Hi, I accepted my offer but I did not receive an option to pay, it says "deposit defferal: Yes" does that mean I don't have to pay the deposit?

Hi, I know it's Saturday, I waited to see all my options and decided on CSF. I accepted, paid, received the receipt. I have to yet to receive an email confirming my acceptance. I accepted 2 hours ago. The portal still says I have 3 tasks to do and one of them is to accept my admission. Am I not accepted, even though I accepted and have an enrollment receipt?

Hi Maliah! A deposit deferral means that you do not need to pay the deposit at the time of accepting the admissions offer.

Hi Jennifer! If the pop-up blocker is off but you still encounter that issue you may want to try switching browsers. If you're on a phone, it may work better on another device. If you continue to encounter issues, you can reach out to the Student Helpdesk at [email protected] or 657-278-8888.

Hi Ricky! Yes, as we went over in Steps 4-5 of the "Accept Admissions Offer" section, students that qualify for a deposit deferral do not need to pay the deposit when they accept admission and will not be taken to CashNet to make a payment.

Hi Madison! It takes some time for everything to process and since it's the weekend, offices are closed so there aren't any staff members available to send emails or update the portal. These items should be updated within a few business days. Since you completed the acceptance process and have a receipt, it sounds like you're all set for now. Please continue to keep an eye out on your email and portal for further information, including orientation registration.

I accepted my offer (on my phone) but was not prompted to pay. I got an email saying my acceptance was successfully recorded. I logged onto my laptop, but can not access the Student Home menu, and just keep getting an error. Is there another option to pay?

Update: I looked and see I have the deposit deferral. Can you just confirm with me that there are no additional steps I need to take before the deadline tomorrow? Considering I got an email saying it was successfully recorded, I believe it is all done, but I just want to be sure. Thank you

Hi, I accepted my admission on Thursday night and later on received an email stating my admission decision was recorded. However when I log into my portal I still have the option to accept or decline. Has my admission gone through?

i sent my deposit and it is still pending will that effect my acceptance offer

Hi Katherine! The team monitoring this article does not work for Admissions, so we aren't able to confirm your admission status. It sounds like everything went through properly but to verify, you can get in touch with the Admissions Office after the weekend via: http://admissions.fullerton.edu/contact.php

Hi James! There is still some manual processing that needs to be done for the to-do list item to be removed. If you received confirmation, then the admission went through. It will just take a bit of time for the portal to be updated. If you would like to speak to someone for more information, the Admissions Office can be reached at http://admissions.fullerton.edu/contact.php

Hi George! It could just be a processing delay but the deadline is May 1, so there's still some time. If there's still an issue by Monday, you should reach out to Admissions (http://admissions.fullerton.edu/contact.php) and Student Business Services (https://sbs.fullerton.edu/about/Default.php) for assistance.

Is the deadline tonight at midnight or tomorrow at midnight?

Hi I accepted my transfer offer and paid the fee. I also received an email receipt about my payment, but my to-do list still says I have 3 items, including accepting my offer. I assume this is because it is the weekend? If so, do I have any other steps to take or am I admitted? Thanks.

Hello! I paid my enrollment fee with a virtual check will that impact my acceptance? I have not received any emails on my acceptance but I did receive a receipt confirming my payment. Should I wait it out so I do not duplicate another non-refundable payment?

I'm having problems with the system allowing me to accept my admission after I payed my fee. I payed for the 250 dollar fee twice because I thought there was an error with the system but it turns out that after I payed the second time, it still did not allow me to accept my admission. What can I do to fix this and accept? And will I get my other 250$ back?

I accepted my offer yesterday april 30th, 2022. I wasn't given an option to pay the enrollment fee. Where can i pay the enrollment fee?

Hi! I am a current softball player trying to get recruited in my sport to a four year. Fullerton is my school of choice if I can not get recruited by the end of June. I know I have to accept my admissions offer today but if I do will I be unable to get recruited to another school. I know there’s a deposit but it is needed right away ?

Hello so I just accepted my offer yesterday and I paid the money that was due and I received the receipt and everything but when I log onto the portal is so tells me that I have three tasks to do and one of them is to accept my admission. I have already accepted.Am I just waiting for it to process or do I have to do anything else? I just want to make sure that I did pay everything off yesterday

So I accepted my admission yesterday and it is still pending. What happens if it is still pending after May 1st or if the deposit is denied after May 1st? Will I not be accepted? Thank you.

I paid the $250 fee for the SIR, and got the confirmation email of the transaction. However, when I go back to the admissions page, there's still the option of "Accept/Decline". Do I accept the admissions offer again?

Hi Camille! , I accepted and paid using the "electronic check" (there was two options, credit card info OR electronic check) yesterday on April 30... I got my receipt thru email, but I go to my student homepage after, and click admission, it still says accept/decline on my status? Im 100% sure I accepted and all that but i just want to make sure I accepted on time , which was yesterday. Just want to clarify my situation , Can someone help.

Hello so I paid the 250 deposit and only received the receipt through my email and nothing more, but I still have a to do list on my student account which is asking me to accept the offer and asking me to accept my decision even though I paid the enrollment fee and accepting my decision yesterday, if I have the receipt, is my seat confirmed?

Hi L! The deadline was yesterday, May 1st.

Hi Ethan! It takes some time for everything to process and offices were closed over the weekend so there weren't any staff members available to send emails or update the portal. These items should be updated within a few business days. Since you completed the acceptance process and have a receipt, it sounds like you're all set for now. Please continue to keep an eye out on your email and portal for further information, including orientation registration. If you still have concerns, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php

Hi Susana! There shouldn't be an issue as long as you submitted your payment on time. But if you are concerned, you can reach out to Student Business Services. They can be reached at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c. You can also check your admissions status with Admissions: http://admissions.fullerton.edu/contact.php

Hi Juan! You might want to contact Student Business Services about the duplicate payment. They can be reached at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c.

Hi Vanessa! It sounds like you might have received the deposit deferral (see step 4 under Accept Admissions Offer). This means you do not have to pay the deposit immediately. If you have additional questions about the deferral, please reach out to Admissions: http://admissions.fullerton.edu/contact.php.

Hi Irene! To the best of my knowledge, the deposit is required now unless you qualify for a deferred deposit, which will show up when you go to accept admission. More information can be found here: http://admissions.fullerton.edu/prospectivestudent/acceptancedecision.php.

Hi Xitlaly! If you have the confirmation and receipt, then your admission has been accepted. It might take a few business days to process and for someone to manually remove the to-do list item, but it sounds like you're good to go!

Hi Bryant! Most of our offices are closed over the weekend, so your information may not have been updated immediately. If you have concerns about your admission status, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php. If you have concerns about your payment, you can reach out to Student Business Services at [email protected], (657) 278-2495, or using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c

Hi Vismaya! It can take a little time for your acceptance to process. Please check again today. If you have concerns about your acceptance status, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php

Hi Jalen! It can take a day or two for some items to be updated, especially since most of our offices are closed over the weekend. If you have concerns about your status, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php

Hi Jalen! It takes some time for everything to process and offices were closed over the weekend so there weren't any staff members available to send emails or update the portal. These items should be updated within a few business days. Since you completed the acceptance process and have a receipt, it sounds like you're all set for now. Please continue to keep an eye out on your email and portal for further information, including orientation registration. If you still have concerns, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php

Hi Diego! It can take time for your account to update, especially as most of our offices are closed over the weekend. If you have concerns about your status, you can reach out to Admissions: http://admissions.fullerton.edu/contact.php

I do not have access to pay, it only shows that I already accepted admission for the current term. Under application status it says "You have been admitted and information regarding registration information can be found on our Registration website. Can someone help !?

Hi Cynthia! If you were not prompted to pay at the time of accepting your admissions offer, then you likely qualified for a deposit deferral. You do not need to pay the deposit at this time.

For future reference, any pending charges to your account will be visible on your student portal in the Financial Account section.

I'm paying enrollment deposit. I have entered the Cashnet page and filled in my credit card. But I clicked on the button 'SUBMIT PAYMENT' and nothing happened. When I clicked on the button 'edit', I found the Security Code was empty.

I'm trying to cancel my admission to CSUF because I've now decided to attend another school, but I am not sure how to do so.

Hi Liang! Please contact Student Business Services at [email protected], (657) 278-2495, or by using their Live Chat feature: https://titans.service-now.com/$chat_support.do?queueID=fe03861f4f54e30032af97dd0210c75c

Hi Sarah! Please contact the Admissions Office to request that your admission be withdrawn. Their contact information can be found at: http://admissions.fullerton.edu/contact.php